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At Dragonfly Resolution, we are dedicated to ensuring accessibility for all individuals, including those with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards. If you have any questions or need assistance, please contact us.

​ACCESSIBILITY COMMITMENT

Our commitment to accessibility is an ongoing effort. At Dragonfly Resolution, we strive to ensure that our website is accessible to everyone, including individuals with disabilities.

Web Accessibility

Web accessibility means that people with disabilities can use the web. We aim to provide a seamless and enjoyable browsing experience for all our visitors.

Our Accessibility Initiatives

We have taken steps to make our website compliant with WCAG [2.0 / 2.1 / 2.2 - select relevant option] guidelines, ensuring accessibility for all users. Our initiatives include:

    - Conducting regular accessibility audits
    - Implementing screen reader compatibility
    - Providing alternative text for images
    - Ensuring color contrast for readability
    - Optimizing keyboard navigation
    - Offering sign language interpretation for video content
    - Providing accessible formats for downloadable documents

Declaration of partial compliance with the standard due to third-party content [only add if relevant]

Certain pages on our site may contain third-party content that could affect overall compliance. If you encounter any accessibility barriers, please reach out to us so that we can promptly address the issue.

Physical Accessibility

Our physical offices are designed to be accessible to everyone. From parking facilities to office amenities, we ensure that our physical spaces accommodate individuals with disabilities.

Get in Touch

Your feedback matters. If you encounter any accessibility challenges or have suggestions for improvement, please contact our accessibility coordinator:
- [Name of the accessibility coordinator]
- [Telephone number of the accessibility coordinator]
- [Email address of the accessibility coordinator]

Please note that our services are provided in English only at this time. We do not offer language services in any other languages. Additionally, a translation and description of commonly used debt collection terms are available in multiple languages on the NYC Department of Consumer and Worker Protection (DCWP) website, www.nyc.gov/dca.

646-205-4242

101 Avenue of the Americas 9th Floor

NY, NY 10013

© 2026 by Dragonfly Resolution LLC

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